They’re in their 60’s, finally convinced them.

They say things like “This is the same…”

and I’m like

“Ya because that’s Firefox, the only program you use…”

“What was Windows even doing for us?”

  • PerogiBoi@lemmy.ca
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    I’m having a very hard time accepting that your 60 year old parents, after seeing Linux, said something along the lines of “What was windows doing for us?”

    I teach adults 40-80 on how to use Windows products. I’ve taught over 5,000 people this year so far. The vast majority didn’t even understand the concept of browser tabs or copy/paste. These are people well into their professions in corporate office jobs. They don’t even know what an operating system is.

    • JasonDJ@lemmy.zip
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      Today’s 40 year olds graduated in the high school class of 2002…there are people from that era that can’t copy/paste? For real?

      • PerogiBoi@lemmy.ca
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        I expect someone in their 40s to not know copy and paste. The more savvy that I have worked with/taught knew they could right click and then click “copy” from the drop down list. Ctrl+c blew some peoples minds when I showed it.

        People who are good with tech VASTLY overestimate the general public’s tech literacy. But don’t take my word for it, take this study’s word: https://www.nngroup.com/articles/computer-skill-levels/

        • node815@lemmy.world
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          As a Gen X member who is 50 yrs old, a grandparent of two Grand kids, I never touched a computer until I was 12 years old (1986), this, I think gave me a head start into the computer world with an old Radio Shack Color Computer II (hooked up to my TV) with a Tape Drive to load programs with. With some of the older Gen X group starting to reach retirement age, I think we will probably have a larger portion of the population more adapted to computer than the Boomers before us. That’s not to say that during the 80’s and 90’s everyone was into computers though. The important thing was that schools had Timex Sinclair computers and mostly Apple II computers which were the workhorses even into my high school years in the early 90’s, so exposure to computer basics such as copy/paste and Word processing were certainly well know then!

          I say all of this to mention that while right now, some of the older generation generally knows how to copy/paste, isn’t scared of breaking the computer and pretty much get a long fine with them. I’m more skilled than my peers in a lot of areas but that’s because I’ve used them non stop for so long and the others used them only in school but never saw the value until around Windows 98 or Windows 2000.

          I believe there will be a shift of more computer literacy as the Millennials and Gen Z’s reach my age and older. The writers then may say that compared to the previous generation (ours), that they are miles ahead in their skills and literacy. Even my Grand kids are growing up with exposure to tablets and phones (VERY SPARINGLY), but also live out in the rural country so are getting great life exposure to great outdoors. :) (Ages 2 and 6). One can only dare to imagine what technology we may have 40-50 years from now when they reach my age range.

          • Xavienth@lemmygrad.ml
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            I’ve heard that newer generations are becoming less tech literate on average than previous generations. They don’t try to fix their device, they just expect it to work. When it doesn’t, they don’t have the troubleshooting skills to fix it. They never had the opportunity to learn them.

            • rach@lemmy.unryzer.eu
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              Can confirm. I work as an IT tech at a school with students between 16 to 19 years old. Most of them are raised with tablets and phones and expect the same behavior from computers. I don’t know how many times we have had to try and rescue documents they wrote and never saved because “it’s in word so it’s already saved”.

              • bluewing@lemm.ee
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                I have taught an introductory course in 3D CAD in my local high school. The sheer number of kids that have no clue on how to use a simple mouse is astounding. If it ain’t touch screen, they are clueless.

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          We must live in entirely different realities then. I’m 50, and I find myself being the goto guy for anything tech for anyone between 15 and 40 in my environment. It just so happens that most tech savvy people in my environment are between 45 and 65 years old.

            • youmaynotknow@lemmy.ml
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              What, in 2024, makes you think anyone’s environment is relegated to any one country? But if you must know, it’s a large part of the US, Dominican Republic, Ecuador, Argentina, Bolivia, Pakistan, Egypt, Mozambique, and about 15 other countries. There are some very technically skilled folks between 25 - 35 years old, but the percentage of that group pales in comparison.

                • youmaynotknow@lemmy.ml
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                  I did read the study before responding. You are talking about the abilities for computer use for age ranges. The study talks about the range between 16 and 65 years old, yet does not segregate into shorter age ranges, it generalizes in that broad range. However, you do mention smaller age ranges, and I countered that, in my experience, your assessment is inaccurate.

                  I said we live in different realities because:

                  1. You never mentioned a specific country
                  2. My experience iscludes a very broad group of countries (albeit not the 100+ the OECD covers)

                  I’ll go even further. My kids (9 and 11 years old) are better trained to use anything thrown at them regardless of UX, because I take the time to take them through logic and common sense exercises with different systems regularly, which is way more than can be said about the upcoming generation. Kids today are being taught to “do this always” for any step instead of pushing them to figure out how to work out stuff. This creates a train of thought that’s detrimental to them because their brains will get use to “this is how it’s done”, effectively blocking the “and what happens if I do this instead?”. Does that make sense?

                  However, people from my generation, who started becoming adults when computers (regardless of OS or brand/manufacturer) were just becoming mainstream in households and workplaces, we had to adapt to how things worked as they evolved with little to no help. This is what allowed us to still be able to keep up with anything that shows up new, all the evolution of software and hardware over the years, and the new technologies.

                  I am all too aware that there are some seriously skilled and smart younger individuals out there. These are curious and risk-taking people that are always hungry for knowledge. I know quite a few people like this, but this, unfortunately, is not the norm, again in my experience. Similarly, there’s a bunch of people from my generation that just learned the basics to be able to go about their day, and never learned how to change a freaking DNS address in their device.

                  Having said that, my response to your original comment remains, based on my first hand experience on how skills across age ranges differ in a generalized context over many different countries and cultures.

        • JasonDJ@lemmy.zip
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          Yeah but…I mean…wow. I graduated HS class of 2003 and I can’t remember anyone handing in a hand-written paper in any of the 4 years.

          How do people be around this stuff for half their life and not know basic things like Ctrl+C Ctrl+V.

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        I’ve met people who don’t know what a URL is.

        The kind of people that google “facebook” when they want to visit facebook.

        Completely flabbergasted that we run internal services not indexable by google.

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          Completely flabbergasted that we run internal services not indexable by google.

          This is why it’s becoming the norm to have an Intranet with a links page to all of the internal and external webpages employees rely upon. Just make that the browser homepage with Kerberos authentication and the employees never need to know URLs or Google the internal/external service they’re trying to access

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        I do not use Google products or use FB or most social media and family looks at me as if I am from Mars. Some do not even know what Linux even is. If I installed it on their machine and didn’t tell them what it was, they would just think it is “another” Windows.

        Once a non-tech guy asked how I find stuff if I did not use Google Search. Another thought that I used Terminal, not because I need it but because I wanted to look Retro.

        To plenty computers or tech in general are not their thing.

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      I think you’re overfitting to the average here with your expectations. Especially basing that on the experience level of people who would sign up for help learning how to use Windows products. And even then, the ones learning about copy/paste for the first time will likely make more noise about it then those waiting to see if you’ll teach them something new or any that ended up in your training because their work made them or something.

      While the majority might lack familiarity, the 40 - 80 age range includes tons of people that have been working with computers (windows or otherwise) since before Windows was even a thing, including many who worked on Windows and/or developed applications for it. Experience will range from not knowing what windows is, knowing it’s the OS but not knowing what an OS is, to understanding what goes on in the kernel at a high level of detail.

      There’s a lot of people on Windows just because of inertia and Linux can handle a lot of the use cases. It makes perfect sense to me that someone, once they’ve seen that things aren’t so scary and different on the other side of the fence, would wonder out loud about why they thought their inertia was so strong.

      Your skepticism is more baffling to me than that.

    • IHave69XiBucks@lemmygrad.ml
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      my grandmother is in her 80s and uses linux dailt cuz all she uses is a web browser. She has no idea what an operating system is but she knows the word windows. She just thought windows was the browser.

  • crozilla@lemmy.world
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    Did the same thing. Got them using FOSS apps on Windows (Firefox, LibreOffice, Thunderbird), then switched them and made Linux look like Windows. They never cared, kept on using it like nothing changed.

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    This sounds about right. My parents only use their browsers. They literally do not use any applications outside of the browser. They would be just fine on Linux but change is scary and everything just works.

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    Windows is just the micro kernel running the actual operating system: Firefox.

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    linux has 2 really good target audiences people using it as a near chrome book like experience, and ultra advanced users who want fine control of the system.

    its everyone else in the middle that needs to play how much do i have to tweak in order to do what I want.

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      Moving from Windows as an intermediate user was the worst. I hated Linux for like a year. I knew just enough quirks about Windows to get 95% of what I wanted, 95% of the time, and on Linux I had to start from scratch.

      Now of course I love I made the switch, as my Linux proficiency let me customize the heck out of everything, but damn, that first year…

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          I don’t have a “top 5”, but the main thing was outdated software. I went to Debian because I wanted “stability” and heard that it was good, but it ended up meaning the “15-minute bugs” I encountered weren’t fixed for basically the whole year I used it, all the apps looked like they were made in 2007, and if it weren’t for Linux forums I would never have known that there were more “modern” Linux apps, and I would have been left believing Linux development basically died

          • Synapse@lemmy.world
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            I feel like outdated software on the stable distro like Debian has become less of a problem with the development of flatpak.

          • ScreaminOctopus@sh.itjust.works
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            Yeah this tracks, I don’t understand why people recommend Debian so much, especially to new users. Distros that update more regularly like Mint or Fedora (for non nvidia users) are much better options.

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              This was my mistake, but I don’t think people recommended Debian as a desktop OS - I believe it was recommended as a server

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        I wish instead of complaining to people that they didn’t read the docs or whatever that linux devs would scour the internet for these criticisms (like when specifics are provided) and then develop solutions for them.

        Yeah, people are shitting on your product because it’s not obvious. Make it more obvious!

        (Thankfully this is starting to happen…)

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      Yeah my grandma uses it without any problems. I would never recommend it to my sister or mom but i know my grandma is completely happy with her basically chromebook.

    • LovableSidekick@lemmy.world
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      Speaking of a chromebook experience, installing ChromeOS Flex on my wife’s slow, outdated Surface Pro made it sleek and fast again. Can you suggest a Linux distro that would be similar on old laptops?

      • iii@mander.xyz
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        I like Xubuntu. But I’ve no experience on how well it does with touch screens.

    • Kushan@lemmy.world
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      For that chrome book like experience, the genuinely think Chrome OS flex is probably a better option for most people (privacy concerns not withstanding).

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        It’s ideal for someone who really doesn’t understand computers (so can’t be relied on to install updates etc) if you don’t want to have to be tech support as much as for a “proper” OS

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    “What was Windows even doing for us?”

    Providing minimal malware protection while being actual malware?

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    As a retired software dev, for me Windows is simply a longtime habit enforced by past work environments. I did use Linux for over a year on my main PC but went back to Windows so I could keep using my old copy of Visual Studio. My deeply conditioned shortcut keystrokes didn’t work in VSCode - in fact, why did they change so much of the UI? But now that I’m used to VSCode, which I only use for hobby coding anyway, there’s no excuse and I intend to go back to Linux by year end.

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      VS Code is an electron app, mostly likely coded by some flavour of Javascript developers, so I doubt it was ever planned to go in the same direction as Visual Studio. VS Code follows a design very close to what Sublime made popular.

      • xylogx@lemmy.world
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        So is Visual Studio basically dead at this point? Are any new programmers choosing to use it?

        • brian@programming.dev
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          no, it’s still a smoother experience ootb for things like c# desktop apps. in vscode you don’t get a wysiwig wpf designer and such, and xaml completion is worse to non existent.

          It does seem to be a newer dev thing though, myself and my jr devs use vscode as much as we can and jump back to VS only when necessary, the older devs on my team are all 100% visual studio and will be forever

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    I got my parents in their 70s to use Ubuntu for a few years now. All they use is a web browser and word processing application for .docx files. They used MS Word for years and I found Only Office has a similar UI and opens word docs.

    At one point I gave them an older laptop running windows again and they hated it. They wanted Linux back.

    • RobotZap10000@feddit.nl
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      Libreoffice has an option for a ribbon user interface. It makes it nearly identical to Microsoft’s stuff that I grew up on.

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        Onlyoffice is a near clone of MS office though, so there’s basically no friction in adopting it unless you’re heavily into advanced Excel features.

        • cyberwolfie@lemmy.ml
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          From my experience, OnlyOffice provides better compatability with MS Office-files (that is, more so than LibreOffice). However, having used Powerpoint quite a lot in my professional life, and using OnlyOffice Presentation to make a slide deck now, that is an area where I unfortunately find it severely lacking. There’s also the issue about their license - I am not all that familiar with it, but apparently they are not as free and open as they claim to be.

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            What ever happened to Open Office? That used to be the defacto replacement to Microsoft Office. I haven’t used office tools on a personal computer in over a decade though, so I’m very out of the loop there.

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          I’ve never really liked the UI in LibreOffice either. It’s usable, but always felt clunky to me. And it feels so heavy and ponderous to use. That says something from someone who wears the sackcloth and ashes of FreeCAD…

          I did use OnlyOffice for a bit and I thought it was better for my needs than LibreOffice. But it was still overkill my current needs. So now I’m down to just AbbyWord and Gnumeric since I only need the odd document and simple spreadsheet.

          Edit for missed word

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        I tried to find this, but had big issues finding where to toggle this. I find the default UI very cluttered and confusing.

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            I can’t actually find the View-menu (or any other of the usual File, Edit etc.). Maybe it doesn’t play nice on KDE under Wayland? In LibreOffice Impress I can right click the gutter and click “More” and bring up what is called “Options - LibreOffice”. Here I can find “Peronsalization” which allows me to select different themes (to no effect) and that’s it.

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    I had my mom on Ubuntu for most of the 2010’s, and then the macbook it was on had catastrophic hard drive failure around the pandemic, but then I was like, you don’t work anymore, why exactly do you NEED a computer to begin with? So now she literally doesn’t have a computer and just lives mobile/tablet OS life, which in a nonprofessional context seems perfectly serviceable these days.

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      Beyond my normal use case, I still think there are some Internet things that are “big screen” tasks. Too many websites still have poorly optimized mobile interferfaces.

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        I’m an ex web dev but I still maintain a few non-profit websites. It adds a much t my time load to make sure, what I sometimes a quite complicated system, mobile enabled. And even then it’s often more difficult to use a website with a lot of information or a necessarily complex store/booking system on a mobile phone or laptop. A larger screen with more screen real estate can make UX much nicer. But people have this perception that convenience or ease of access translates into easier to use. Hell even just using a keyboard n a desktop compared to a phone keyboard.

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      This has been my life for years. Now if you put a modern windows computer in front of me I feel like I’m 90. nothing works how I expect or is where I expect and just get confused and angry and start complaining about how in my day things were different and better.

      I miss win7

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        No it doesn’t, but my 75yo dad has been asking/thinking about switching when Windows 10 eol.

        Most of my Linux/Unix experience is at the server level.

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          Fwiw, I’d say put him on FedoraKDE or Mint. Mint is the classic beginner distro now that Ubuntu has lost favor, and I just have a thing for Fedora, but it’s a popular distro with plenty of help available and KDE feels pretty windows-y (or windows stole from KDE but who’s counting.)

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            Thanks, I’ll check them out. I’ve heard mint a few times as a good beginner distro. I’ll probably dual boot my PC on whatever I am gonna recommend him for a bit so I get my bearings and can support him a bit :)

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    Mine too didnd’t notice. Non-tech savvy people don’t even know what an Internet browser is :)