I still use gmail and drive for work but otherwise I’m never logged into anything google at home. Today when I tried to expand on a restaurant’s hours it wouldn’t let me see them without logging in, although it still worked in incognito. This restaurant screenshot is just a random other example I tried, but for the one I was actually checking google had the correct hours while the official website hasn’t been updated in awhile and had the old ones (website said they’re still open for dinner but they’ve only been doing lunch for a year or so now)

  • Fondots@lemmy.world
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    7 hours ago

    I work in 911 dispatch, we’re not really supposed to log into our personal accounts on the work computers, there have been a couple incidents (not specifically in the 911 center but other parts of our county government) where people have gotten viruses and such from opening links in their personal emails on county computers.

    A lot of us in dispatch make pretty heavy use of Google maps. When a caller doesn’t know where they are and we’re not getting a good location from their cellphone, we can sometimes see a lot of details on Google maps that we can’t see on the maps on our dispatch software.

    There have been a couple times a caller has described a house to me and a general area that it was in but not the exact address, but I was able to get that address from looking around on satellite view and street view.

    Sometimes we can see businesses and other places on it that aren’t in our system or come up as something slightly different, like maybe everyone calls a school “the Smith School,” but the actual name of it, and how it’s listed in our system is the “John Q Smith Preparatory Academy” so if I search in our system for “Smith School” I won’t find it, but if I look on Google maps I might see that pop up.

    There’s cases where like if the call is on the border between 2 towns and I need know which department to dispatch, I can look on maps for little landmarks that probably wouldn’t be listed in any map software so that I can ask something like “are you on the same side of the road as the house with a big statue on the front lawn, or are you across the street from that house?”

    Point is, it’s a very valuable tool for my job in situations that can actually be life-and-death sometimes, and since I can’t log in to it at work, I worry about getting shut out from features I use or even out of the service entirely.

    • foodandart@lemmy.zip
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      4 hours ago

      That is a point you need to bring up in your official capacity with the 911 dispatch you work for. Tell them what is going on and ask for a system account to be set up for each agent so that it’s just a formal login that is tied to the job and nothing else.

    • tal@lemmy.today
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      7 hours ago

      There’s OpenStreetMap. I’m not saying that it’s as suitable as Google Maps for you, but it’s a possible option.

      https://www.openstreetmap.org/

      The’re not a commercial service, and the database backing it is freely distributable, so it won’t get cut off.

      It doesn’t have Google Street View, though, and attempts at reimplementing such a thing have been pretty weak, so if you need that functionality, won’t help.

      • titanicx@lemmy.zip
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        6 hours ago

        I have tried open street maps it didn’t even have my address correct. It was absolute trash. There are very few things that actually work and work well when you need them to work. I would never trust that service to work well. It relies far too much on individuals to fix everything wrong with it. I had to submit my correct address to it which took several weeks to correct. And that’s just one address that I looked at that’s a standard address no big deal shows correct on every other map out there but if I were trying to rely on that for life-saving services hell no.

        • forbiddencherry@lemmy.today
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          2 hours ago

          I agree with all your points. Just wanted to add that for bicycling, the OsmAnd app is superior to Google Maps, simply because the Google Map app doesn’t honor modified routes.

          On the desktop, Google Maps lets you map bicycle directions, but they’re dangerously bad. Dangerous routes when it could have preferred a bike route or greenway, not understanding that sometimes you have to become a pedestrian for a few feet and use a crosswalk, or cross a patch of dirt, etc. And you have to force it into a safer route by adding the “drag to change route” dots and dragging them to the roads it should have used. However, if you share that route URL with the Google Maps app, it ignores all the changes and reverts to the bad route.

          So instead I have to put that URL into GPS Visualizer and convert it to a GPX which OsmAnd honors. There are other GPX conversion websites too, but I’ve noticed subtle changes to my route when I was using those other sites.

          All this could be avoided if the Google Maps app would just honor the desktop URLs, but it’s been this way for years so I doubt it will ever happen.

          EDIT: fixed the link

        • wrinkle2409@lemmy.cafe
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          6 hours ago

          The service is as good as the community who updates it. The more people using, the better it becomes. Be the change you want to see.

          • titanicx@lemmy.zip
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            6 hours ago

            I don’t want to be the change to make it happen. I don’t want to be the beta tester of a product that’s supposed to be getting me around. What I want is I want a product that works I want something that functions when I need it to. When I go to an area that I am unfamiliar with and I’m using maps to try to find a house location a business whatever it is I don’t want to have to go in and beta test somebody else’s shit. That’s how Matt’s work.

              • titanicx@lemmy.zip
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                3 hours ago

                Or, I just use Google maps. The point of my bitching is you can’t use open street maps, and expect it to actually be usable. So telling someone to use it, for 911 purposes it’s useless. Read the fucking thread jackass.

              • titanicx@lemmy.zip
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                3 hours ago

                Biggest issue I had, was my own address wasn’t accurate. Like didn’t exist. The one they showed at my house, was inaccurate. So if I can’t even map my own house, then if I go into a place I’m not familiar with…

    • redditmodssucks@lemmy.world
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      6 hours ago

      Next gen911 is going to fix this I work for county making the maps for Newworld or whatever dispatch system you’re using. Soon the whole county will be running on NG911. You can look it up but it basically replaces using the old lookup your system currently uses that comes from a master list Verizon and att own.

      • Fondots@lemmy.world
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        5 hours ago

        I really don’t see how NG911 is going to help when all my callers can tell me sometimes is something like that they’re near some trees, a big rock, and a brick wall. That’s not exactly something I can punch into my CAD. Or when it’s a 3rd party caller for their grandmother in a different town who needs help, but all they can give me is that it’s a big yellow house about 2 blocks from the elementary school with a statue of a cow on the front lawn.

        There’s a lot of cool things that NG911 can help with, some of it is already implemented in my county, but they’re largely not the things I use Google maps for.