Not sure if I’m supposed to say something to the store, Crest or is this just how shitty toothpaste now comes?
Sorry I’m lost. Have you tried turning the cap?
It also comes with lead
On the tube, in small print along the back, is a thing that says “tell us what you think” and a way to contact them. Send them that picture and they will likely send you a few tubes in exchange for that one. They will want it for the batch number on it for QA.
I messaged them, I’ll make sure I give their response here. I just think it’s rediculous to buy a product (2 pack) and both be shit that don’t seal. It made me question whether they actually meant it to be or they declared it shelf stable
I recently bought a perishable that I opened the following day. It had mold on it, while the “best by” date was 2 months away.
The contact info they listed on the package didn’t work.
I contacted the store I bought it from, just to let them know they might have a bad batch
A week later I get contacted back. They said bring it in and the receipt for a refund.
No one at these companies really gives a shit.
This is a manufacturing error that has some how squeezed past quality control. If you spent money on this where it came in a sealed box, refund should be easy if unused. Or at least IME.
It squeezed past quality control, huh?
Prolly using AI and cameras instead of people to check quality now.
They’ve probably been using cameras for QA for some time
Yeah when I opened the box I had to pull it to the top. Then realized “don’t press to hard” because it will start to prefer the side gaps if you don’t go easy.
OP, how long since you bought toothpaste before this one bum tube? Has it been so long that you have to contemplate if we’ve entered a new era of toothpaste tube quality?
Some toothpastes have calcium in them as an abrasive, and the fluoride will become bound to calcium over time. In that state, it’s not able to strengthen your enamel. What I’m saying is that toothpaste may have a shelf-life, so you should be buying it bit more often.
Also this sounds like a Crest shill, maybe I should push farther. In 36 years of using crest or Colgate products I have never received a product so bad. Crest has proven themselves to no longer verify they are of standard quality, not good, standard. I would call it a Fail if I were the FDA. Maybe they should have no access to the U.S. market, because they are shit now?
I bought a 4 pack about a year ago I think. It’s one thing I consider an essential so I keep them under the sink usually
I think you’re supposed to squeeze it from the other end.
