At my old job we had a system of first initial + last name, or if that was already taken then the first two characters of first name + last name, etc. A ticket came into us from an Lo[…] Li who had some concerns about being loli@bignamecompany.com. We obviously gave him an alias.
At my old job we had a system of first initial + last name, or if that was already taken then the first two characters of first name + last name, etc. A ticket came into us from an Lo[…] Li who had some concerns about being loli@bignamecompany.com. We obviously gave him an alias.