Oh wow, they really closed it down huh?
Not too long ago you were able to change it.
This dumbing things down to prevent customers from fucking themselves over and using up CS resources is getting ridiculous.
Say you need to change some settings but your modem/router isn’t online then you’re SOOL.
Cox, who uses the same gateway, is even worse. They won’t even allow you to enable legacy mode (802.11b) for IoT devices that cheaped out on WiFi cards, not even on a separate network and their customer service can’t enable it either.
I dread moving into a Cox region where there’s no fiber competitor available.
USPS’ website does this, sort of.
If their text service is down it’ll let you know and just skip the 2FA process even though normally they offer an option to get the code via email.
The fact that they do this is bad enough, the fact that this happens so often that I’ve seen this at least a dozen times is even worse.