I’m tried checking the plastic tubes, filter, and drain hole within the dishwasher but no clogs.
The black pipes that go into to ground are not drained since this same is used frequently everyday by my sink with no issues.
I tried scooping the water out. Turning off the breaker to the power for 30 minutes. Holding the start by to reset it.
But it will not drain the water nor do a proper cleaning. And to sanitized light flashing. It seems maybe looking for a product to start sanitize cycle maybe? We tried adding liquid to it, closing it, doing a sanitize cycle, but the same problem.
Might be fat clogging the pump. I had this one time, called the repair company and the guy pullednojt a syringe and pushed water into a hole and a big block of fat popped out - 5 minutes work. Machine drained afterwards without an issue.
He told me that this frequently happens when people only use the low temperature program and that you should run the high temp program (70c) at least twice a month.
Mine has a sensor in the drain much further down than the filter. If someone spilled detergent inside the machine, it will make a lot of bubbles, and this is enough to trigger the sensor, so it refuses to run the pump.
In order to flush it, I need to move it out, so I can open the safety drain on the back and throw in a bucket of water, collecting the water from the safety drain on a towel.
Washing machine detergent doesn’t make bubbles.
Ok, I mean rinse aid. The stuff for glass.
Ok. Never used that stuff.
It does help clear the chalk off glass, but it’s important to only put it in the designated compartment - unless you want a foam party in your kitchen.
I have a similar model. there is a filter in the bottom of the inside. it should be a round grey drain. it twists easily in one direction to unlock and then the whole thing lifts up (screen and all).
on the underside is a pre filter, check it to make sure it’s clean. if not, clean it in the sink with some hot soapy water.
if that doesn’t solve your problem it might be the pump like others have said.
if it does solve your problem regular maintenance cleaning goes a long way. every 3-6 months I run mine through an empty cycle on pots & pans with two tablespoons of powered vinegar and one tablespoon of powdered citric acid.
Have you removed the drain pump yet? Chances are there is a piece of bone, glass, cherry pit, crayon, zip tie, bread tag logged in there.
Not yet. I still need to figure out where to find it and how to remove it.
I’m guessing I will need to open the dishwasher from the back?
You gota slid out the dishwasher from under the counter an lay it down the pump is at the bottom. Disconect the drain hose before you pull it out. Depending on if the guy that installed it was a dick or not he might have left enough wire so you can pull out with out disconnecting the wires. Just put the breaker to off. It will spill water so be ready for that. When you open the door look along the side, inside the dishwasher you will probably find atleast 2 small rubber plugs. Pull em out there will be screws that you need to remove. They keep the dishwasher in place by screwing into cabinet on each side. The pump typically just twists off might have a lock tab that needs to be pried up.
Drain it and disassemble in the bottom until you find a metal ball in front of a whole. Both maybe the size of a marble. You won’t probably be able to remove the ball, but clean around it and make sure its not stuck. I found all kinds of stuff there. Alcohol or dish washing soap help with the fat and stuff.
Tried that, thanks. Didn’t help the clog, but was nice to clean anyways. Haha.
Failed drain pump seems the most likely scenario, if you’re absolutely proven the pipes are clear - the drain pipe runs through the dishwasher and then cabinetry to the sink drain, and it can be a circuitous path that traps grease.
Certain styles use a replaceable magnetic impeller that gradually loses its fins. Ours became noticeable at 4/6 fins and wouldn’t drain at all by 2/6 fins.
There are two pumps in a dishwasher: drain and circulation. Each has a capacitor which can be replaced if it blows. In my 25+ year old dishwasher, this is the only thing that breaks from time to time.
Should be less than 10 bucks including shipping.
Edit: sounds like some models use a solenoid with one pump instead. Open the machine and investigate.
I had to replace the drain pump on mine a little while back for the same reason. I realized after the fact that I needed to be more consistent about cleaning the filter.
if you’ve checked all the basics. the issue is most likely the pump.
I changed mine. it is not particularly hard. took me 40m with a youtube video
You can buy a special dishwasher cleaning powder that can better deal with fat build up in the internal drain. Sometimes that helps and it is the least messy option.
Have the exact same dishwasher and had a similar problem at the beginning of the year. After days of troubleshooting, ended up having to call for a repair unfortunately. I believe in our case it was both the pump and impeller (the parts that take the water/sludge and get them out of the dishwasher, not the water filling it)
The thing I learned when I had dishwasher issues was to always start with the manual. You’ll probably be surprised with how much info is in the manual.
The Samsung dishwasher I had issues with had 50+ pages worth of diagnostics and repair instructions, including detailed meanings for every unique error code that can occur, and instructions for putting the whole unit into a test mode, where you can force each motor to run independently, run test routines for sensors, etc. Gave me everything I could want for DIY repairs.
Can’t say it’s always this nice, of course, but this adivce has served me well for other appliances since.
Does the motor/pump work at all, spraying water around inside? If yes, and there are no clogs, check the drain solenoid - it should actuate a valve that directs the pumped flow of water through the drain pipe instead of the sprayers.
I can hear water spraying inside yes.
Drain solenoid – I’m new to this stuff, how would I go about checking if it actuates a valve?
Look for your brand / model sevice manual on-line, it should have troubleshooting and testing procedures as well as part # lists and replacement guides.
In the user manual I found this. Searched “Bosch Silence Plus 50 user guide”. Since they made multiple models with this name, get the model number off of the sticker on the right side on the door to refine the search.
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case: • Disconnect the appliance from the power supply. • Remove the filters (see Figures 11-12). • Scoop out standing water - use a sponge if necessary. • Using a spoon, pry off the pump cover (see Fig- ures 14-15) until it clicks, then grip the cover and pull upward until it resists and then pull forward. • Check inner compartment and remove any for- eign objects. • Place cover in the original position, press down and engage. • Reinstall filters.
Prepare for mess, you can try and go in the back but it’s likely clogged with shite beyond what sanitize mode can deal with.
Just responded. The tubes are fine. So is the filter, and as much as my hand can get into just after the filter.
They sell what’s called “plumbing snake”, cheapest is about $10, maybe that could reach further. I think the commenter before was alluding to moving the unit out from the wall and checking the back of it, but before doing so switch off as many breakers as you can because the appliance will be hardwired and in fact you might not be able to even pull it out until after you’ve disconnected the wires by hand.
Thank you. I have moved the unit from the wall, and was able to blow the water from the tube into the drain. So I think its something to do with within the dishwasher itself.
And it may be screwed into your cabinet.
