I’ve been there. My mom is not able to do anything. All distros I tried broke at some point. A sound issue or a WiFi issue, easily solvable with one command line but totally impossible for my mom to even do it when I explained. I ended up installing an immutable distro, Bazzite. It has been 2 years, 0 issue. It’s the longest ever. So my recommendation for noobs is to go immutable. They don’t need to tweek the system anyway.