Currently I’m looking for a Teamviewer replacement. I think Rustdesk looks very promising.
It would be important that the software runs on different platforms (Windows, Linux, Android) and is accessible via the cloud, because I also want to install it on my parents’ PC, for example, and can’t set up a VPN bridge or similar there.
Do you have an opinion on the subject or a tip for me?
Not FOSS, but if you’re working an in windows environment: Windows Remote support. Easily started by pressing 3 buttons (Ctrl+Win+Q) and ships with current Windows versions.
You’ll have to set some settings via GPO to be able to do admin stuff with elevated rights but it served us well since we ditched TeamViewer half a year ago.
Does remote support now working over the cloud/internet without VPN?
Works perfectly fine for us supporting our traveling sales personnel. No VPN needed afaik.