As I’m sure most people would, I almost just hit Checkout but happened to see the text below. I am also sure I would have caught/removed it from the check-out page but maybe not. I did complete my order without ‘package protection’ but am sending an email and probably won’t order again unless their response is acceptable.
Edit: I’ll probably send the email after I get shipping confirmation :)
In the US at least, this is why you use a credit card. If your package gets lost in transit and the merchant refuses to remedy the issue, that’s a easy dispute for merchandise not received. It doesn’t matter what the merchant tells you, it’s their responsibility to ensure the merchandise arrives.
That being said, every shipping protection scheme I’ve personally seen is billed as a convenience feature - “less hassle”.
And then the 3% surcharge is tacked on