That’s customer service for ALL companies. Nothing works any more. Just saying you have a customer service department is enough, it doesn’t actually have to be effective. Most of them are just AI chatbots with canned answers. Many of them start with “I’m still learning, so be patient with me!” in a cheery voice. Bitch, I got a problem with your company, I don’t want an unfinished computer program, I need HELP!
…That’s customer service for ALL companies. Nothing works any more…
The insurance company that we use for our cars is delightful to deal with. I haven’t even had to wait long, just leave a call back number and get a response within 15 minutes. Then again, it’s a regional insurer, (Maine, NH and MAssachusetts) not a national one.
Funny as hell, as I just got a bulk mailer for Progressive Auto insurance and it was offering me coverage as low as 67 dollars a month for a basic liability policy… For one car.
::sighs:: My dear, sweet dudes at Progressive… I pay 740 bucks a year… for TWO cars.
That’s customer service for ALL companies. Nothing works any more. Just saying you have a customer service department is enough, it doesn’t actually have to be effective. Most of them are just AI chatbots with canned answers. Many of them start with “I’m still learning, so be patient with me!” in a cheery voice. Bitch, I got a problem with your company, I don’t want an unfinished computer program, I need HELP!
The insurance company that we use for our cars is delightful to deal with. I haven’t even had to wait long, just leave a call back number and get a response within 15 minutes. Then again, it’s a regional insurer, (Maine, NH and MAssachusetts) not a national one.
Funny as hell, as I just got a bulk mailer for Progressive Auto insurance and it was offering me coverage as low as 67 dollars a month for a basic liability policy… For one car.
::sighs:: My dear, sweet dudes at Progressive… I pay 740 bucks a year… for TWO cars.