Dear Apple, instead of focusing on AI, can you fix the setup process on new iPhones?
It is a fucking mess, shit has been added seemingly at random to it and you need to do stupid workarounds to activate an iPhone without a physical SIM card while setting up an Apple account.
I am an IT guy, I have to help our users several times a week with setting up new phones.
If you have a new user with a new phone you have to do it like this:
Sign in to WiFi,
skip setting up an Apple ID,
skip through all settings until the phone is activated without an Apple ID,
go into settings, mobile service, add an eSIM card with a QR code,
disable SIM PIN,
wipe the phone, but keep the eSIM card,
activate the phone again, but this time, create an Apple ID,
verify the user’s email and phone number,
start the enrollment with Intune
The issue is that for some idiotic reason, Apple puts the eSIM part of the setup after you sign in with your Apple ID, meaning that unless you have a physical SIM card in the phone, you can’t activate an Apple account on the device since you can’t verify the phone number.
Apples and their users assumptions that users should adapt to their tools is baffling to me again and again - and that people are actually defending it.
Dear Apple, instead of focusing on AI, can you fix the setup process on new iPhones?
It is a fucking mess, shit has been added seemingly at random to it and you need to do stupid workarounds to activate an iPhone without a physical SIM card while setting up an Apple account.
I am an IT guy, I have to help our users several times a week with setting up new phones.
If you have a new user with a new phone you have to do it like this:
The issue is that for some idiotic reason, Apple puts the eSIM part of the setup after you sign in with your Apple ID, meaning that unless you have a physical SIM card in the phone, you can’t activate an Apple account on the device since you can’t verify the phone number.
How often are you creating new Apple IDs on phones without any previous cell connections?
And why not just create the account in settings after you set up the phone? There’s no reason to reset the phone just to make an Apple ID.
How would s new user with a new phone know this?
Apples and their users assumptions that users should adapt to their tools is baffling to me again and again - and that people are actually defending it.
This year, probably once every other week…