Because the reports go unheeded by management until it costs them money, at which point the quality department get their arses kicked for not fixing the problem that management ignored.
Look at back of product. Often it’ll have someoney like, "If you have any questions or weren’t fully satisfied call this number. ". Or it might be on their site now.
Should be pretty easy to find on their packaging or website, as it looks like someone else here pointed out :)
Also, we can’t tell what the hell it is so not sure how you could think we could tell ya… :)
Oh I thought you meant there was one point of contact for such things, like we have the “better business bureau” or the FCC federal communications commission, or the FDA etc.
They keep a record of complaints as part of their CAPA. Any food related issues should always be reported, helps quality dept.s push for more funding.
And then the quality department uses those complaint printouts to level their wobbly tables in the cafeteria.
Quality hasn’t printed out complaint reports since the 90s in most places. But, yeah about the same impact by the end of the day…or quarter.
Because the reports go unheeded by management until it costs them money, at which point the quality department get their arses kicked for not fixing the problem that management ignored.
So what exactly is their phone number and address to direct complaints and feedback to?
Look at back of product. Often it’ll have someoney like, "If you have any questions or weren’t fully satisfied call this number. ". Or it might be on their site now.
Should be pretty easy to find on their packaging or website, as it looks like someone else here pointed out :) Also, we can’t tell what the hell it is so not sure how you could think we could tell ya… :)
Oh I thought you meant there was one point of contact for such things, like we have the “better business bureau” or the FCC federal communications commission, or the FDA etc.
The better business bureau isn’t a government agency.
BBB is mostly just Yelp for boomers.