• shawn1122@sh.itjust.works
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    4 days ago

    It’s a nice sentiment but call centers are going to be entirely AI run before they return to higher income nations. It’s just too much of a competitive disadvantage unless you want to create a locked environment that requires corporations to run them locally even if at a higher cost.

    The more likely outcome is Rogers or Bell will run their customer service via AI entirely and some American company will be collecting rent on every token processed.

    • Whitebrow@lemmy.world
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      4 days ago

      Oh don’t get me wrong, you’re probably right and I’m not arguing with that.

      But also the solution of forcing them to employ actual people locally is a good solution as far as I’m concerned.

      Overall I just don’t give a shit about their bottom line and would rather see them go bankrupt than continue to fuck us over while pulling record profits, be it by offshoring or AI.

      Same sentiment for grocery stores and the like too

      Pay the people who actually live here and they will put that money back into our economy, cuz the other ones certainly will not.