Updating for this post: https://lemmy.zip/post/53674276

So far it’s been pretty smooth for the most part a few issues (printer related) and a couple other things I was able to hop on and help her.

There’s one issue that has puzzling me though and I need some help. Every so often while she is using the computer her monitors go dark and the computer becomes unresponsive, I asked her to try ctrl alt f1, f2, etc to no effect. The only thing that fixes this is pressing the power key until the computer turns off. I tried checking the journalctl logs but didn’t see anything of note. What else can I check?

  • Broken@lemmy.ml
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    20 hours ago

    You can also try Caffeine which will prevent sleep and the monitors from turning off. It would be a dumb solution but could be a good temporary work around / troubleshooting tool.