My right-out-of-warranty Logitech M590 mouse lost its pairing to its USB-receiver upon booting up Windows after using the mouse in Linux for weeks out-of-warranty. I bought another one, and that too did the same the first time I booted up Windows after the warranty had expired.
Finally I searched the issue, and it’s normal. I had to install a non-default Logitech software in Windows and re-pair the apparently broken mice to their receivers. Both mice work again, except the older one’s left button is acting up a bit.
A non-asshole company would have notified me “Your mouse receiver needs an update that requires re-pairing the connection manually. Do you want to continue the update?”. And why the hell would a mouse receiver need an update when the warranty ends?
Obviously the purpose is to make the mouse appear broken with plausible deniability and bluff the customer into buying a new mouse.
Same here. But they’ve all been wired mid-range models. My current ones are on their 7th year. And I don’t use the software. I may be too poor and not elite enough to experience these issues.
I’ve got a big range. From the “Pebble” type to the boring M3255 or M705 to the newer G903 and a few more in between I’ve forgotten. Wired and wireless. I’ve got Razers and a few others mixed in. The worst issue I’ve had with any of them is Linux not wanting to play nice with the older wireless dongles and Razer’s absurd software package.
I may be an old-school Luddite for it, but I’ve never understood the advantage of wireless peripherals beyond aesthetics. I want something slightly heavy that feels good in the hand, and I want to plug it in, have it just start working natively and not have to worry about extra drivers or a battery dying.
It would be one thing if there were a universal dongle that you just left plugged in, but all the ones I’ve encountered are proprietary and specific to the brand or model if not that specific mouse. So if you lose the thing, you now have basically a paperweight.
I had a Microsoft mouse once that was a good compromise in that it came with an optional USB c cable. It also didn’t use a dongle and just operated via Bluetooth. It was heavy AF and had nice haptics on the scroll wheel. But, in true Microsoft fashion it was completely dead after 2 years of heavy daily use.
Agreed. I generally use wired mice, but recently went wireless. Wireless headsets otoh are much better than wired for not getting that cord in the way or tangled up. Downside to wireless isn’t so much the dongle, but the fact that many are going to proprietary batteries. That’s BS because if you can’t get a replacement it makes the device a throwaway.
FWIW the 903 works as a mouse via the dongle or via the USB charging cable, so that’s decent.
The headset stuff I 100% agree with. Unless I’m going to be stationary and listen to music very intentionally. There is a noticeable hit to audio quality over bt (if your files are HQ enough)
My right-out-of-warranty Logitech M590 mouse lost its pairing to its USB-receiver upon booting up Windows after using the mouse in Linux for weeks out-of-warranty. I bought another one, and that too did the same the first time I booted up Windows after the warranty had expired.
Finally I searched the issue, and it’s normal. I had to install a non-default Logitech software in Windows and re-pair the apparently broken mice to their receivers. Both mice work again, except the older one’s left button is acting up a bit.
A non-asshole company would have notified me “Your mouse receiver needs an update that requires re-pairing the connection manually. Do you want to continue the update?”. And why the hell would a mouse receiver need an update when the warranty ends?
Obviously the purpose is to make the mouse appear broken with plausible deniability and bluff the customer into buying a new mouse.
Bizarre. I’ve been using logitech mice for over a decade. Never had that issue, and I have several different models, from regular to gaming.
Same here. But they’ve all been wired mid-range models. My current ones are on their 7th year. And I don’t use the software. I may be too poor and not elite enough to experience these issues.
I’ve got a big range. From the “Pebble” type to the boring M3255 or M705 to the newer G903 and a few more in between I’ve forgotten. Wired and wireless. I’ve got Razers and a few others mixed in. The worst issue I’ve had with any of them is Linux not wanting to play nice with the older wireless dongles and Razer’s absurd software package.
I may be an old-school Luddite for it, but I’ve never understood the advantage of wireless peripherals beyond aesthetics. I want something slightly heavy that feels good in the hand, and I want to plug it in, have it just start working natively and not have to worry about extra drivers or a battery dying.
It would be one thing if there were a universal dongle that you just left plugged in, but all the ones I’ve encountered are proprietary and specific to the brand or model if not that specific mouse. So if you lose the thing, you now have basically a paperweight.
I had a Microsoft mouse once that was a good compromise in that it came with an optional USB c cable. It also didn’t use a dongle and just operated via Bluetooth. It was heavy AF and had nice haptics on the scroll wheel. But, in true Microsoft fashion it was completely dead after 2 years of heavy daily use.
Agreed. I generally use wired mice, but recently went wireless. Wireless headsets otoh are much better than wired for not getting that cord in the way or tangled up. Downside to wireless isn’t so much the dongle, but the fact that many are going to proprietary batteries. That’s BS because if you can’t get a replacement it makes the device a throwaway.
FWIW the 903 works as a mouse via the dongle or via the USB charging cable, so that’s decent.
The headset stuff I 100% agree with. Unless I’m going to be stationary and listen to music very intentionally. There is a noticeable hit to audio quality over bt (if your files are HQ enough)