The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

    • atrielienz@lemmy.world
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      16 hours ago

      I have never not been able to call them and threaten to cancel if they didn’t lower my rate though. That’s the crazy thing. I don’t have them anymore (thank God) but I had Comcast for close to 15 years and did this repeatedly.

      • 𝕸𝖔𝖘𝖘@infosec.pub
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        16 hours ago

        They’ll lower if you threaten, but not usually to new customer price. And spectrum and twc do the same shit. They all need to be disbanded.