“So, does Windows suck,” he asks rhetorically. “Only when it forgets who it’s working for…”

I’d argue that it remembers it very well at all times. MS indicated very clearly that its target audience are non-technical, preferably business users that they can mine for data. Windows fully reflects that, fixing what this dude is talking about is making the product worse

Even if they wanted to pivot, selling a standalone twice a decade is just not going to cut it anymore, you won’t get trillions of dollar in valuations like that.

That’s what Windows will be forever until they find a more fucked up way yo extract money out of people.