Let it be known that nursing saps your empathetic energy faster than any other customer service job. The main reason being that it’s just another customer service job (in the US)
My heart goes out to the good nurses. Putting up with people in general is incredibly draining, especially when they’re acting out while you’re trying to help them.
It helps knowing that you’re seeing people at their worst. Most of us know not to take it personally when we’re insulted, or even attacked, because we know the person in front of us isn’t acting like themselves. It’s the person who’s back in the hospital every month and consistently a jerk that wears us down the most IMO
and in the ways that’s it’s not customer service focused it’s so focused on flowsheets and tracking metrics that you have to constantly consciously remind yourself that the human in front of you isn’t just an object that you’re doing things to. It gets to a point that you’re wiping people’s genitals with the same efficiency as you’ll wipe down the bed when they’re done with it and some patients can tolerate that well enough but then every once in a while you get someone with sexual trauma. And that’s just one example.
No, it’s not a tipped position. Not really supposed to accept gifts either (flowers/treats for the team are sometimes given but never supposed to be an individual gift of any real value.)
The other reply was correct. I’ve had to refuse tips and gifts both as a nurse and as a bank teller. I understand why the bank can’t accept gifts, but it was never very clear why I can’t accept gifts as a nurse
Maybe related to the Sunshine Act? The intent of the law is to prevent companies from bribing doctors to use their products or drugs. I have seen companies extend it to other employees to be extra cautious.
Let it be known that nursing saps your empathetic energy faster than any other customer service job. The main reason being that it’s just another customer service job (in the US)
My heart goes out to the good nurses. Putting up with people in general is incredibly draining, especially when they’re acting out while you’re trying to help them.
It helps knowing that you’re seeing people at their worst. Most of us know not to take it personally when we’re insulted, or even attacked, because we know the person in front of us isn’t acting like themselves. It’s the person who’s back in the hospital every month and consistently a jerk that wears us down the most IMO
👆
and in the ways that’s it’s not customer service focused it’s so focused on flowsheets and tracking metrics that you have to constantly consciously remind yourself that the human in front of you isn’t just an object that you’re doing things to. It gets to a point that you’re wiping people’s genitals with the same efficiency as you’ll wipe down the bed when they’re done with it and some patients can tolerate that well enough but then every once in a while you get someone with sexual trauma. And that’s just one example.
Genuinely curious: do you tip your nurses in the US?
No, it’s not a tipped position. Not really supposed to accept gifts either (flowers/treats for the team are sometimes given but never supposed to be an individual gift of any real value.)
The other reply was correct. I’ve had to refuse tips and gifts both as a nurse and as a bank teller. I understand why the bank can’t accept gifts, but it was never very clear why I can’t accept gifts as a nurse
Maybe related to the Sunshine Act? The intent of the law is to prevent companies from bribing doctors to use their products or drugs. I have seen companies extend it to other employees to be extra cautious.
That’s silly if that’s the case, it’s not like nurses have any real authority or decision making capacity when it comes to products or drugs.