and in the ways that’s it’s not customer service focused it’s so focused on flowsheets and tracking metrics that you have to constantly consciously remind yourself that the human in front of you isn’t just an object that you’re doing things to. It gets to a point that you’re wiping people’s genitals with the same efficiency as you’ll wipe down the bed when they’re done with it and some patients can tolerate that well enough but then every once in a while you get someone with sexual trauma. And that’s just one example.
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and in the ways that’s it’s not customer service focused it’s so focused on flowsheets and tracking metrics that you have to constantly consciously remind yourself that the human in front of you isn’t just an object that you’re doing things to. It gets to a point that you’re wiping people’s genitals with the same efficiency as you’ll wipe down the bed when they’re done with it and some patients can tolerate that well enough but then every once in a while you get someone with sexual trauma. And that’s just one example.