

Galaxy’s Edge feels emblematic about the issues of design under Iger versus Eisner.
Eisner vastly expanded park capacity, but he didn’t just focus on E-ticket attractions. He intentionally built some parts of the parks to entertain but cheaper to add capacity and give people a place to be entertained if they didn’t want to wait in long lines.
In contrast, most of Iger’s expansions were generally a lot more costly and didn’t have the throughout of previous E-ticket attractions. This ended up pushing Disney into being a more premium experience.









The problem is that Galaxy’s Edge got descoped later in the design process while Eisner made decisions early on in the design process to ensure a cheaper park.