The simple fact of using the word “citizens” instead of people sounds awfully dystopian to me.

Unfortunately, most people want a frictionless experience, they want to click the “Sign in with Google” button and never think about it again, the moment you have to register manually, even with an email and password, fetch a client from GitHub/GitLab, or worse create a wallet and understand cryptographic keys, 90+% of the population gives up.

It doesn’t mean people are stupid, humans just evolved to pick the path of least resistance when it came to foraging for food, same principle applies to modern life.