• Snowclone@lemmy.world
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    4 months ago

    “but as I customer, I always see a store worker as a human and engage respectfully, and at least most people I know do the same”

    Yeah, that’s a HUGE problem in US culture, people are fucking awful to anyone in customer service. They look down on you like there’s some class system and they are the lords and service people are the lowest peasant. I developed a nasty habit working in service of ‘‘never falling for their bullshit’’. Never show weakness, never give them an opportunity to fuck with you. It’s actually a terrible approch to social interactions, most of normal social interactions are built on mutual trust or understanding, if you never allow either to manifest, it’s a big communication breakdown.