Mine was quite personal to me.

Fairly small European IT department for a much larger Asian company. With about 30 offices in Europe. Worldwide something like £80 billion turnover.

1 x IT Director 1 x IT infrastructure manager 4 x Business Analysts / Programmers 2 x Infrastructure Analyst (me +1) who ultimately ran all of Euro 3 x Help desk with one manager

I worked well with the Infrastructure Manager. But he had to scale back his time so moved to a new role. It wasn’t uncommon for us to do 16 hour days, but I was young and could handle it.

The assumption was they would promote the Help desk manager, which I was fine with. Instead they brought in a guy from the QA department.

Now I liked this guy to start with but it became apparent it wasn’t going to work between us with in a couple of months.

So I went to the director and said I can’t work for him. You need to do something or I’m going and so will my colleague. I gave him a month, the I’ll start the hunt. Then I talked to the hr director, the md and my original boss who I regularly had status meetings with

I had done a lot to bring the IT provision forward in my 3 years there and gained a lot of respect in the company for it.

So nothing happened in that month and in my second week of looking I got a decent job offer. So I walked in the next day and handed the it director my resignation, promptly followed by my colleague and then two of the business analysts and one from the help desk. The only ones left were the really inexperienced or just plain useless ones.

HR call me in and I told them the story of me and the manager. How he had said to the Help desk Manager that it was me or him. That the director had decided to call my bluff so I decided I wasn’t that valuable, so it was time to go.

They asked what they could do so I told them. Move this guy on, make the help desk manager the boss and I’ll reconsider my resignation. But I can’t talk for my colleagues. A couple of days later they show me a proposal to shuffle the manager. I said I’ll on reconsider when I see it happen.

Nothing happened until two weeks before I was due to leave. Word gets back to head office in Asia that the IT department has resigned on mass. Now I spent a lot of time in head office and built a strong friendship with the chairman’s daughter, still is a fairly good friend all these years later.

She flys over, in my final week and asks what happened. I tell her about the offer from hr but I hadn’t seen any movement from them. She marches upstairs and talks to the md and hr director. Ten minutes goes by and I’m called into the MD’s office to see the IT manager escorted from the building and asked if I want his job. Apparently he was offered early retirement but rumour had it they told he was being relocated to a different department and told them to shove it.

I declined the offer and said it wasn’t about getting his job, I didn’t want it and I wasn’t mentally ready for it. The other guys weren’t staying anyway as they had better offers. But my friend the help desk manager did get the job. I still left as the job was about the team and the amazing work relationship we had.

For the next two months they kept calling me with improved offers, I declined. It was never about the money but it was about listening to their staff. How could I work in a company that didn’t value me until I came through with my promised consequence?

I’ve bumped into the hr manager at events since and the now it director (who was the help desk manager) and we often talk about the lessons learnt. It took them years to recover from IT department imploding.