As I’m sure most people would, I almost just hit Checkout but happened to see the text below. I am also sure I would have caught/removed it from the check-out page but maybe not. I did complete my order without ‘package protection’ but am sending an email and probably won’t order again unless their response is acceptable.
Edit: I’ll probably send the email after I get shipping confirmation :)
Yea, this is a conversation I’ve had with plenty of small businesses owners now. There was this mom and pop sandwich shop that was used to a bunch of blue collar workers and day laborers paying in cash. Their clientele shifted once big companies started moving in and a lot of people are paying with card. Then over the years the percent of card purchases climbs to 90%. People are coming in for a coffee and they’re paying in card so they eventually come up with a card minimum and everyone gets upset because they don’t carry cash so they stop going. I guess people are averse to using their debit cards due to fraud. They then just tack on a card fee instead and that’s that. I appreciate that approach because then people can still make a choice and it’s not raising prices across the board.
I mostly do B2B stuff now and ACH is pretty standard, though I still have some using checks.