I’ve been getting into mass effect trilogy finally, and since I don’t own a gaming pc, I like to play through GeForce Now.

Well, just now I had some things come up a couple of times a row and I quit my game a few times, and now I can’t continue because of some sort of lock mechanism against playing on multiple computers…?

Did not know this is a thing, but I have a few vacation days and wanted to get this series properly started, so it’s a little bit annoying. Who knows how long I have to wait?

Ugh…

Edit:

Talking with EA support, they informed me that the wait is 24 hours. Jesus christ that is long for something like this. There goes my vacation day opportunity…

Edit2:

Wow! The customer support really pulled through, suggested they request a password change on my account from their side.

Turns out, this seems to toggle that flag, and I could now start the game! Hooray! Akash, my man, you saved the day! Cheers 🍻

  • orgrinrt@lemmy.worldOP
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    10 months ago

    I did contact NVIDIA customer support too, but haven’t heard back since the ticket was not real-time chat. EA customer support was a chat though, and resolved the problem for me 😌

    I’ll see what NVIDIA responds back. I think this might have some work for steam too, since I play this EA game via steam, but EA is not officially playable via GFN, but steam is. So I think there’s a lot of complications there to shift through.

    I did try to contact steam too, but they have no contact info for this kind of problem, rather forwarded to EA.