I mean I would genuinely argue no one is cruel for no reason. People can be cruel for no immediate reason, but people do not become cruel people without reason. Or at least that is my personsal philosophical view. I believe everyone wishes to be a good person. I also believe everyone sees themself as the good person in their own story, or at least sees themself as equally as bad as “everyone else.” Shit happened to them, needs werent met in their lives, and they’re worldview was shaped by that. Doesnt make it right or justified, but it does help me see from their perspective. And if I can see from their perspective, it is a hell of a lot easier to spot possible solutions. Whether or not those solutions are achievable for me is a different story. But at least knowing where the problems truly lie, and what are possible solutions, helps me cope with the cruelty in the world. But like I said, this is my philosophical outlook on the world so I cant say with certainty that I am right in anyway.