I loved proton years ago… even did a paid account for a while. This isn’t their first wtf moment and won’t be their last. The problem for me, its that I expect more carefulness and thoughtfulness from a company that promotes encryption and privacy.
Showing me how easily you make mistakes is a quick way for me to question how well you’re safeguarding the platform.
I’ve moved away. Will take some time for them to earn back the trust, but honestly… I don’t see a huge need for them anymore. I simply don’t consider email secure. If you want real secure communication (that you can host on a server yourself) Matrix and XMPP are a much better choice.
Anyway… the response is nice. Just doesn’t fix anything.
I mean I’m sure they pay more attention to safeguarding data than some random french YouTube channel, that’s why they didn’t think too much about the sponsorship.
their marketing practices have been questionable for years, though. the promotional emails (everyone subscribed by default) and even the pricing pages are filled with dark patterns. by the charity fundraisers they do, these dark patterns don’t seem to be necessary for their sustainability.
I loved proton years ago… even did a paid account for a while. This isn’t their first wtf moment and won’t be their last. The problem for me, its that I expect more carefulness and thoughtfulness from a company that promotes encryption and privacy.
Showing me how easily you make mistakes is a quick way for me to question how well you’re safeguarding the platform.
I’ve moved away. Will take some time for them to earn back the trust, but honestly… I don’t see a huge need for them anymore. I simply don’t consider email secure. If you want real secure communication (that you can host on a server yourself) Matrix and XMPP are a much better choice.
Anyway… the response is nice. Just doesn’t fix anything.
I mean I’m sure they pay more attention to safeguarding data than some random french YouTube channel, that’s why they didn’t think too much about the sponsorship.
They care about privacy and security, not marketing. They probably hate that they have to do marketing in the first place. It’s honestly relatable.
their marketing practices have been questionable for years, though. the promotional emails (everyone subscribed by default) and even the pricing pages are filled with dark patterns. by the charity fundraisers they do, these dark patterns don’t seem to be necessary for their sustainability.