cm0002@libretechni.ca to Programmer Humor@programming.devEnglish · 7 hours agoEmpathylemmy.mlimagemessage-square2fedilinkarrow-up1225arrow-down10cross-posted to: programmerhumor@lemmy.ml
arrow-up1225arrow-down1imageEmpathylemmy.mlcm0002@libretechni.ca to Programmer Humor@programming.devEnglish · 7 hours agomessage-square2fedilinkcross-posted to: programmerhumor@lemmy.ml
minus-squareSundray@lemmus.orglinkfedilinkEnglisharrow-up16·5 hours agoWhen I did phone support they really did emphasize the fact that end users needed to vent in order to feel satisfied with the solution. Techs who rushed to the solution got bad survey scores.
When I did phone support they really did emphasize the fact that end users needed to vent in order to feel satisfied with the solution. Techs who rushed to the solution got bad survey scores.