Please check my post, I think everything I said is very valid, but I want this community to see it too, and help steer the discussion, I think reddit is doing this intentionally.

  • mainfrog@beehaw.org
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    1 year ago

    Very few of these things are something that normal everyday email users have to deal with with any regularity, I work in IT and while the windows outlook client does have a lot of issues, no such problems exist if you use gmail, or any of the common email providers, really.

    These problems do exist for normal people. If you violate Google terms of service across any Google service for example you will lose access to your @gmail.com account with no recourse. Email services that aren’t run by a megacorp shutdown all the time. In this list of Gmail alternatives posted on Mashable from 2007 over 50% are no longer in business.

    With email most people have three options:

    1. Self hosting

    This requires more technical knowledge than the average person has and comes with risks and deliverability issues.

    1. Use a smaller independent company

    You could use service like ProtonMail or Fastmail - but these companies are far more likely to go out of business compared to something like Apple or Google.

    1. Use a megacorporation

    This comes with privacy and control concerns. If you aren’t paying for Gmail - you are being monetized in some other way.

    Yes, we could start a new tildes… but without ANY OF THE CONTENT, nobody would switch unless there was a massive reason to, it would take a massive feat of community organization to switch.

    From a privacy perspective this sounds like a feature to me, not a bug. I don’t necessarily want my content to live in perpetuity. I regularly delete my Reddit comments and posts after a few weeks. I delete my all my social media accounts entirely every two years. Tildes going down and being replaced with a new instance and fresh content is not a problem for me.

    Different values I guess.

    • Communist@beehaw.orgOP
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      1 year ago

      >These problems do exist for normal people. If you violate Google terms of service across any Google service for example you will lose access to your @gmail.com account with no recourse. Email services that aren’t run by a megacorp shutdown all the time. In this list of Gmail alternatives posted on Mashable from 2007 over 50% are no longer in business.

      Yet nearly everyone has an email, and nobody is suggesting we centralize it, because that would be a significantly worse experience for everyone. All of the issues you complain about would also exist in a centralized instance, especially the “use a megacorporation” one, are you suggesting reddit isn’t a megacorporation? If megacorps still work as options on federated instances, then that still means federation is a net positive, EVEN IF they’re the only ones that can make it work reliably, it’s still better that they’re all stuck competing. You’ll notice, gmail doesn’t suck.

      >From a privacy perspective this sounds like a feature to me, not a bug. I don’t necessarily want my content to live in perpetuity. I regularly delete my Reddit comments and posts after a few weeks. I delete my all my social media accounts entirely every two years. Tildes going down and being replaced with a new instance and fresh content is not a problem for me.

      Why on earth do you expect your data to be private on a public forum?

      Do you not know about archive.org?

      Even on reddit, they EXIST to sell your data, privacy is completely nonexistent on public forums, and it never will be, you’re essentially asking users to trust in a benevolent dictatorship on their data.

      • mainfrog@beehaw.org
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        1 year ago

        Yet nearly everyone has an email, and nobody is suggesting we centralize it, because that would be a significantly worse experience for everyone. All of the issues you complain about would also exist in a centralized instance, especially the “use a megacorporation” one, are you suggesting reddit isn’t a megacorporation?

        People are actively migrating to centralized communication platforms away from email. Pretty much every messaging application or chat service with mass adoption at the moment is centralized.

        I am not suggesting anything, just saying that I don’t know if email is a great example of federation without issues. I think it’s important to be transparent about the downsides of federation as part of the discussion.

        Why on earth do you expect your data to be private on a public forum?

        Do you not know about archive.org?

        There is a difference between expecting something to be private on the internet, and the application you are using respecting your privacy. Archive.org is not run by Lemmy - it is a third party outside of our ability to control. Lemmy can control how it handles deleted and edited content within it’s system. I don’t like how Lemmy handles deleted content for example. I think a delete should be a delete - it should be gone, or anonymized within Lemmy specifically.

        Even on reddit, they EXIST to sell your data, privacy is completely nonexistent on public forums, and it never will be, you’re essentially asking users to trust in a benevolent dictatorship on their data.

        I have not made that argument. There is also nothing, as far as I can see, that would prevent the owner of a Lemmy instance (or a fork of the Lemmy software) from doing anything you list here. The software license allows for commercial use and doesn’t seem to include any mandates for how instance maintainers interact with user data.

        • Communist@beehaw.orgOP
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          1 year ago

          You’re forgetting that you’re comparing to reddit.

          People are actively migrating to centralized communication platforms away from email. Pretty much every messaging application or chat service with mass adoption at the moment is centralized.

          Matrix is catching on and growing rapidly for a reason. Also, email is still widely used in offices for a reason, have you ever had a job that didn’t send you emails? I haven’t. Have you ever had a job that didn’t utilize emails heavily? I haven’t.

          Centralized messaging is used for instant messaging, which is a different usecase than email. I’m sure matrix will overtake the corporate world just like email did, because of the strengths of federation, a company can have an internal messaging client and not have to worry about leaks, and trusting microsoft/whatever company to run their shit well.

          I have not made that argument. There is also nothing, as far as I can see, that would prevent the owner of a Lemmy instance (or a fork of the Lemmy software) from doing anything you list here. The software license allows for commercial use and doesn’t seem to include any mandates for how instance maintainers interact with user data.

          You’re right, reddit does the same thing, though. You can host your own lemmy instance, and then you’ll be in control of the data. On any other platform, you have no choice beyond trusting the benevolent dictatorship.

          If anything that’s a reason to fight for federation, not a reason to fight against it.

          • mainfrog@beehaw.org
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            1 year ago

            Matrix is catching on and growing rapidly for a reason. Also, email is still widely used in offices for a reason, have you ever had a job that didn’t send you emails? I haven’t. Have you ever had a job that didn’t utilize emails heavily? I haven’t.

            Centralized messaging is used for instant messaging, which is a different usecase than email. I’m sure matrix will overtake the corporate world just like email did, because of the strengths of federation, a company can have an internal messaging client and not have to worry about leaks, and trusting microsoft/whatever company to run their shit well.

            Every company I’ve worked with in the past five years is communicating primarily through Microsoft Teams, Zoom, or Slack. Email is typically reserved for meeting invites or communication outside of the company. I run a team of software engineers and we probably use email less than once a month outside of accepting or declining meeting invites. I do hope Matrix catches on and continues to grow.

            To follow along with this argument though, if companies wanted federation - wouldn’t they run their own email servers internally instead of outsourcing that out to Microsoft or Google? I don’t think I’ve worked with a company in the last decade that ran it’s own mail servers.

            You’re right, reddit does the same thing, though. You can host your own lemmy instance, and then you’ll be in control of the data. On any other platform, you have no choice beyond trusting the benevolent dictatorship.

            If anything that’s a reason to fight for federation, not a reason to fight against it.

            Do you actually control your data if you host your own Lemmy instance? What’s stopping another Lemmy instances from caching, storing, or using the data for it’s own purposes?

            Again, I’m not against federation, I’m literally on Lemmy right now. I’m on Mastodon too. I think federation has benefits. It’s important to be honest and transparent about the pros and cons.

            • Communist@beehaw.orgOP
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              1 year ago

              To follow along with this argument though, if companies wanted federation - wouldn’t they run their own email servers internally instead of outsourcing that out to Microsoft or Google? I don’t think I’ve worked with a company in the last decade that ran it’s own mail servers.

              I literally have never worked with a company that didn’t use their own email server, I don’t know what you’re talking about.

              Do you actually control your data if you host your own Lemmy instance? What’s stopping another Lemmy instances from caching, storing, or using the data for it’s own purposes?

              Nothing, but you not caring about that contradicts your argument of not caring about archive.org, that’d still be an external server downloading your data, it’s no different.

              Again, I’m not against federation, I’m literally on Lemmy right now. I’m on Mastodon too. I think federation has benefits. It’s important to be honest and transparent about the pros and cons.

              I don’t think there are any cons EXCEPT that developing a federated option is more complicated, but there are no cons for end-users, all of the cons you listed have much bigger equivalents problems for centralized services.

              • mainfrog@beehaw.org
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                1 year ago

                I literally have never worked with a company that didn’t use their own email server, I don’t know what you’re talking about.

                You’ve never worked with a company using Google Workspace or Office 365/Exchange Online?

                Nothing, but you not caring about that contradicts your argument of not caring about archive.org, that’d still be an external server downloading your data, it’s no different.

                How Lemmy instances interact is a function of the Lemmy software and federation. Archive.org is not federated with a Lemmy instance. It’s literally scraping content and saving a local copy of it. This isn’t preventable without requiring a login to view any content.

                I don’t think there are any cons EXCEPT that developing a federated option is more complicated, but there are no cons for end-users, all of the cons you listed have much bigger equivalents problems for centralized services.

                I just can’t agree with this. My parents are going to understand how to use Twitter and how Twitter works much faster than they’d be able to figure out how Mastodon works. They’d also be able to figure out how Tildes or Reddit works faster than Lemmy.

                https://join-lemmy.org/ for example has a distinctly technical first aesthetic. The first page talks about “selfhosted” and has a screenshot of a code example and the technology it is built with. The page appears geared towards software engineers. When you navigate to the join a server page it’s got a broken image for sopuli.xyz, it lists random user counts, etc… what should any of this information mean to an average user?

                This isn’t impossible for a non-technical user to understand, but it does have a higher hurdle for understanding compared to traditional centralized services.

                The federation concepts are first and foremost in the presentation, instead of the user experience.

                • Communist@beehaw.orgOP
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                  1 year ago

                  You’ve never worked with a company using Google Workspace or Office 365/Exchange Online?

                  One of the companies i’ve worked for does use exchange, actually, my bad, I forgot it was exchange because it was on their domain.

                  How Lemmy instances interact is a function of the Lemmy software and federation. Archive.org is not federated with a Lemmy instance. It’s literally scraping content and saving a local copy of it. This isn’t preventable without requiring a login to view any content.

                  If it’s not preventable, why do you care if lemmy does it? Does this actually matter at all?

                  Why do you expect privacy on a public forum? You’re assuming something that’s impossible to get, reddit doesn’t give you privacy, tildes doesn’t give you privacy, you don’t know that your content is actually being deleted their either, again, you’re forgetting that you’re comparing lemmy to something, not an imagined perfect choice.

                  https://github.com/LemmyNet/lemmy/issues/2977 also lemmy does delete your shit if you delete your account. So, this really is a non-issue.

                  I just can’t agree with this. My parents are going to understand how to use Twitter and how Twitter works much faster than they’d be able to figure out how Mastodon works. They’d also be able to figure out how Tildes or Reddit works faster than Lemmy.

                  Why do you assume they need to know how it works in order to use it?

                  Do they need to know how email works in order to use it? This is a wrong assumption. Yes, centralized services are easier to explain how they work fundamentally, but if you told someone lemmy was centralized, what incorrect assumptions would the end user actually make to actually impact their experience? Virtually nothing, once the issue trackers for instance-agnostic linking and automatically staying on your federated instance are resolved.

                  • mainfrog@beehaw.org
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                    1 year ago

                    If it’s not preventable, why do you care if lemmy does it? Does this actually matter at all?

                    Are you really going to use the nothing to hide argument? I care because we should design software to respect privacy. What Lemmy does with user data is within the span of control of Lemmy. Lemmy should treat user data with respect and value user privacy to the extent it doesn’t break the fundamental usage of the product.

                    Why do you expect privacy on a public forum? You’re assuming something that’s impossible to get, reddit doesn’t give you privacy, tildes doesn’t give you privacy, you don’t know that your content is actually being deleted their either, again, you’re forgetting that you’re comparing lemmy to something, not an imagined perfect choice.

                    Lemmy is open source. Tildes is open source. I know what both of them do, in theory, when I click the delete button. I know that Lemmy doesn’t actually delete the post. Reddit is closed source - I edit and then delete my posts there. You are correct, I don’t know what happens after that. I’m not arguing in favor of Reddit.

                    I don’t expect privacy, but I want privacy. I use Signal for messaging for privacy. I use a smaller third party email provider for privacy. If Lemmy can be more verifiably respectful of privacy I think that will draw more users into the platform over time.

                    Why do you assume they need to know how it works in order to use it?

                    Do they need to know how email works in order to use it? This is a wrong assumption. Yes, centralized services are easier to explain how they work fundamentally, but if you told someone lemmy was centralized, what incorrect assumptions would the end user actually make to actually impact their experience? Virtually nothing, once the issue trackers for instance-agnostic linking and automatically staying on your federated instance are resolved.

                    I don’t even know how to respond to this. Why does someone need to know how something works to use it?

                    Here is the flow for Reddit:

                    1. Search join reddit
                    2. Click top link ( https://www.reddit.com/register/ )
                    3. Create account

                    < 5 clicks

                    Here is the flow for Lemmy:

                    1. Search join Lemmy
                    2. Click top link ( https://join-lemmy.org/ )
                    3. Read page, maybe click “Join server”? Or do I want to host a server? The call to action on this page isn’t clear. Lets assume join.
                    4. Instances page. Talks about “lemmyverse” and “server/instance” top result is vlemmy.net for 19 users / month? I guess that one? Click join.
                    5. I’m now on vlemmy.net, which looks like the reddit homepage. It didn’t take my to sign up. Click sign up.
                    6. Create account

                    This process forces the user to make more choices (probably uninformed choices) and requires more navigation.

                    The join-lemmy page should probably be centered around non-technical users with an emphasis on joining and instance (not hosting one). Hosting an instance should be towards the bottom of the page. It should explain the benefits in plain and easy to understand text.