It’s because they took advantage of the lockdowns and the superior position it put them in to assert control over their customers – as in you. You’re not a patient to them; you’re a customer. They do stupid shit like that to make sure you know they’re in control of the interaction. They’ve been doing it since 2020 and will keep doing it until people push back, somehow.
It’s because they took advantage of the lockdowns and the superior position it put them in to assert control over their customers – as in you. You’re not a patient to them; you’re a customer. They do stupid shit like that to make sure you know they’re in control of the interaction. They’ve been doing it since 2020 and will keep doing it until people push back, somehow.