Chrome is one of the first things I disable on my Android devices, and I hate the idea of signing up for any accounts just to access local files.
But Canon welcomed me with a big surprise, and a fuck you, too!
Chrome is one of the first things I disable on my Android devices, and I hate the idea of signing up for any accounts just to access local files.
But Canon welcomed me with a big surprise, and a fuck you, too!
Canon is on my personal blacklist for decades. I bought a printer from them, not just a normal A4/legal, but a professional, wide one that uses rolls of paper, etc. I was unhappy with the state of the driver under Linux, so I called and asked for a programming documentation to write my own printer driver. Their opinion on Linux/open source was that “open source is theft of intellectual property”.
I wonder how many open source libraries their driver codebase relies on, it had best be zero with that attitude.
They had no Linux driver back then at all, but there were some rudimentary from the community that printed Ok. They just did not support special printing modes, which i wanted to add.
Their opinion is stupid, but I’m also not sure what you expected when you asked some random sales rep for deep technical info.
I contacted both technical support for commercial systems and later their booth on a big technical trade fair (CeBit Hannover), and got basically the same opinion both times. The first was definitely no “Sales Rep”, and the people at the booth were a manager and an engineer.
But I agree, their opinion is stupid.
Well, in a commercial space, at least if you’re big enough, asking sales reps for deep tech info is the norm. They are supposed to find an engineer and get them to answer.
If you’re a big enough customer, you set the norms.